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Drive through COVID-19 Assessment Centre opens at Ross Memorial Hospital

KAWARTHA LAKES: In response to the increasing need for COVID-19 assessment in the City of Kawartha Lakes, Ross Memorial Hospital recently opened a drive-through COVID-19 Assessment Centre. As of the morning of Sunday, March 15th, the Assessment Centre is open to the public. If you suspect you might have COVID-19, hospital staff ask that you take the following measures: 1. An individual who has recent travel history outside of Canada AND symptoms including fever, cough, and difficulty breathing should complete the COVID-19 Self-Assessment on the page 2. Contact Telehealth at 1-866-797-0000 or the HKPR District Health Unit ( at 1-866-888-4577 ext. 5020. 3. If symptoms are severe, please call 911 and alert the dispatcher to your travel history and symptoms. The RMH COVID-19 Assessment Centre is open daily from 10 a.m. until 10 p.m. Patients should attend the RMH COVID-19 Assessment Centre only on the advice of Telehealth or Public Health. Patients seeking assessment at the centre are not required to make an appointment. The Centre is located at the hospital, 10 Angeline Street North, in Lindsay, within the Ambulance Bay. It is a ‘drive-thru’ centre, with a marked entrance from Angeline Street North. Patients must enter by vehicle in the marked entrance from Angeline Street North and follow directions from staff or security to enter “Lane 2” (Lane 1 is reserved for Ambulances). Patients are to remain in the vehicle at all times unless instructed to exit the vehicle by staff. Clinical staff will complete an assessment, with patients remaining in the vehicle. The RMH COVID-19 Assessment Centre will assess and direct patients on the next steps. These directions may include: to follow self-monitoring instructions; to go home to await test results under self-isolation or to be escorted into the Emergency Department for further assessment. Patients will be tested according to the Ministry of Health guidelines. For the most recent information on COVID-19, please visit or the local Public Health Unit’s website at Ross Memorial Hospital has introduced enhanced measures for patients, visitors and volunteers during this time, and answers to frequently asked questions on their website at

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