To the Editor
Since I moved to Port Perry in 2008, I have been going to Flieler North End Service Station on Simcoe.
It is a throw back to the old days, when service stations actually had mechanics and technicians to service all their customer requirements.
I have always been impressed with their customer service, but what I saw today was above and beyond. Paul Fieler was working the till while I was paying for the service on my car, when he said, excuse me for a minute, and asked Kam Fieler to take over. Paul went running out to the pumps, ignoring the cold and rain and started filling up the customers car.
It turns out she is an older lady with very bad arthritis who has extreme difficulty pumping gas herself. Paul and Kam have been taking care of her for years, and it is just an example of the over the top service that the company provides.
Something for all of us to strive towards.
Tony Davidson
Since I moved to Port Perry in 2008, I have been going to Flieler North End Service Station on Simcoe.
It is a throw back to the old days, when service stations actually had mechanics and technicians to service all their customer requirements.
I have always been impressed with their customer service, but what I saw today was above and beyond. Paul Fieler was working the till while I was paying for the service on my car, when he said, excuse me for a minute, and asked Kam Fieler to take over. Paul went running out to the pumps, ignoring the cold and rain and started filling up the customers car.
It turns out she is an older lady with very bad arthritis who has extreme difficulty pumping gas herself. Paul and Kam have been taking care of her for years, and it is just an example of the over the top service that the company provides.
Something for all of us to strive towards.
Tony Davidson
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