This is in response to a letter, published in the Letters to the Editor section of your newspaper dated August 16th, 2017. As indicated in the letter, the Ministry of Health and Long-Term Care has reduced the funding at Port Perry Place, which has led to some difficult decisions regarding staffing levels. While we cannot speak on any specific resident case as per our privacy regulations, I can assure you that at Port Perry Place, our number one priority continues to be providing high quality care and services to our residents
Every year the Ministry of Health and Long-term Care decides on the funding for every long-term care home in the province based on a CMI (Case Mix Index). The CMI is a numeric value assigned to a long-term care home and is supposed to represent the average care requirements of residents in the home. We do our best every year to manage these funding swings without making changes to staffing. However, this year we were unable to manage the current staffing levels within the reduced funding. This led us to make some staff changes.
We have taken several measures to ensure these changes will not impact care. We have adjusted shift patterns to meet the most challenging and demanding part of the day. These measures were made in consultation with our staff, and with the knowledge of our families with whom I have held several meetings, and with whom I continue to hold meetings in order to discuss the changes. I have also held one on one meetings with family members who have specific questions, and continued to educate all our families of our mitigation plan, to reassure them of the care their families are receiving.
Our home has been able to deliver care to the high standards set by the Ministry and will always prioritize quality care. I can assure our families, care level is not going to be compromised by any changes we make. Our residents will always come first.
Sincerely, Marva Griffiths,
Administrator Port Perry Place