ROB DRAL The Standard
LINDSAY: Personal Service Coffee brings an exciting new way to buy coffee and tea, to your community. Allan Cottreau opened Personal Service Coffee in Lindsay last July, with his mother and two children, feeling it was time to downsize and spend more time with his family.
Allan wanted to bring an emphasis to customer service back into retail, after 20 years of service at Staples. The 1,700 square foot showroom is filled from floor to roof with all varieties of Keurig compatible K-Cups and Tassimo discs. They have over 500 varieties of coffee, tea, hot chocolate and ciders, including Tea Emporium loose leaf tea, Mighty Leaf and Higgins & Burke tea bags.
What sets Personal Service Coffee apart from other retailers is the ‘personal’ aspect of their business. According to Allan, customer service comes first. “What we do differently, is that we offer samples of any products we have in store. Instead of buying a 12-pack of K-cups or loose leaf tea you are not sure about, you can sample any of the products before you purchase them,” said Allan.
This kind of customer service radiates through all aspects of the store. Personal Service Coffee also offers a rewards program that features 10 percent off items in-store to members. They can even grind your favourite coffee beans in-store while browsing. They even make their own brand of coffee. According to their website, “for all your many sides, Personal Services' Medium Roast fits you best. Not too light. Not too dark. Just perfectly balanced for a deliciously smooth coffee experience.”
Popular brands sold at Personal Service Coffee include: Van Houtte, Timothy’s, Brown Gold, Marley Coffee, and Higgins and Burke.
Personal Service Coffee is located at 370 Kent Street West, Lindsay. They are open 9 a.m. to 6 p.m. Monday to Thursday, 9 a.m. to 8 p.m. on Fridays,9 a.m. to 5 p.m. Saturdays, and 11 a.m. to 4 p.m. on Sundays. If you can’t make it to the store, they also offer online shopping. Go to www.personalservicecoffee.ca to order online and take advantage of free ground shipping for any order over $59.99. For more information, feel free to call them at: 705-320-8218.
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